Privacy Policy

1. Introduction

PingSeat, LLC (“PingSeat,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights when you use our website (pingseat.com) and related services.

2. Information We Collect

a) Information you provide

• Email address
• Phone number (for SMS alerts, if provided)
• Ticket alert preferences (event, section, quantity, price threshold, etc.)

b) Automatically collected information

• Device and browser details (e.g., browser type, IP address)
• Usage data (page visits, click patterns) via cookies or similar technologies

3. Use of Your Information

We use your information to:

• Send notifications when tickets matching your criteria become available
• Provide, maintain, and improve our services
• Communicate with you regarding your alerts and account
• Monitor usage and detect issues
• Comply with legal requirements

4. Disclosure of Your Information

We may share your data with:

• Service providers (e.g., email/SMS delivery), bound by confidentiality
• Successor entities in the event of a merger, acquisition, or asset transfer
• Legal authorities when required by applicable law

We do not sell your personal data.

5. Cookies & Tracking

We may use cookies or similar tools to improve functionality and understand usage patterns. You can control cookies through your browser settings.

6. Security

We follow industry-standard practices to protect personal information. However, no method of internet transmission or storage is 100% secure. Use discretion when sharing information online.

7. International Transfers

PingSeat is based in the United States; your data may be transferred to and stored in the U.S., in accordance with applicable laws.

8. Children

PingSeat services are intended for users 18 years or older. We do not knowingly collect personal data from minors.

9. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request corrections
• Request deletion
• Opt out of certain communications

To exercise these rights, contact us at hello@pingseat.com.

10. Changes to This Policy

We may modify this policy from time to time. We will post changes here and update the “Last updated” date above.

Contact

Questions about this policy? Email hello@pingseat.com.